Wonder SHOP – Terms and Conditions

1. General terms and conditions

Wonder SHOP is an online store of Jasu Wonder World, a company founded by Jasmine (Jasu) Hintsala (business number 2786742-1). Wonder SHOP runs on www.jasuwonderworld.net. Seller: Jasu Wonder World (Jasmine Hintsala), Business ID 2786742-1, VAT number FI27867421, Pohjavedenkatu 4 A 20, 00980 Helsinki, Finland, email jasuwonderworld@gmail.com. These general terms and conditions are applied between Wonder SHOP and its Clients.

By using Wonder SHOP, ordering products on the online store or registering as a user, the Client accepts these general terms and conditions and agrees to act according to them. Wonder SHOP online store is presented to the Client the way it is at any given moment on www.jasuwonderworld.net

2. Consumer protection

The Client of Wonder SHOP can be a private individual or a company/commune. The interaction between Wonder SHOP and the Client is defined by the consumer protection legislation, that is valid at the given time. The interaction between Wonder SHOP and a business customer is primarily defined by these general terms and conditions and secondarily by the trade law that is valid at the given time.

3. Client’s personal information and privacy protection

When a Client is doing business in Wonder SHOP, some information, such as purchase history, will be saved in the customer register. The way this information is handled and what it is used for are stated in the privacy statement. The Privacy Statement clarifies the Client’s rights and their chances to influence the way their personal information is handled. The Privacy Statement can change if www.jasuwonderworld.net or general legislation changes.

Registering as a Client on Wonder SHOP or ordering products from the online store require the Client to provide www.jasuwonderworld.net at least their name, address, email address and phone number. The information provided by the Client is saved in the customer register of Jasu Wonder World. The Client is responsible for making sure their information is accurate and notify if anything about their personal information changes.

Jasu Wonder World is responsible for the proper treating of the Clients’ personal information. This information is used to maintain the relationship between Wonder SHOP and the Client, and other justified usages, such as direct marketing.

Jasuwonderworld.net uses cookies to ensure a customer friendly experience on the website. A cookie is a small text file that the browser saves in the Client’s device. Cookies must be accepted in order to fully use www.jasuwonderworld.net website.

4. Registering as a Client and account creation

By filling a registration form on www.jasuwonderworld.net the Client creates their own personal account that they can access with their account name and password.

The Client is responsible for protecting their account name and password so that no one else can have an access to their account or use it. The Client is responsible for all the orders and payments made through their account.

The client can get their account removed anytime. This can be done by sending a removal request to jasuwonderworld@gmail.com. Jasu Wonder World can terminate any account if that is considered a justified action. Such action can be taken for example in any case of improper use or abuse.

A Client can also place an order on Wonder SHOP as a guest, without registering and creating and account. In this case no personal information will be stored on the website for later use.

5. Placing an order

When placing an order on Wonder SHOP the order is confirmed once the Client’s payment has been verified. The order confirmation shows the confirmed purchases the Client has made. Wonder SHOP reserves the right to reject any order.

Wonder SHOP reserves the right to reject the Client’s order and to cancel the Client’s order in any state of shipping and handling process. It does not matter whether the order confirmation or shipping confirmation has been sent. In case there are specific products that are out of stock, Wonder SHOP can cancel the order only for their part. Canceling or rejecting an order comes with no consequences to Wonder SHOP. Wonder SHOP has to make the cancellation/rejection of the order within seven (7) days following the order confirmation.

Notice that special conditions apply to the purchase of original paintings (see 15. “Conditions for purchasing an original painting”)

6. The pricing of the products

The prices of the products of Wonder SHOP are seen on www.jasuwonderworld.net website in the products’ information at the moment an order is being placed. The prices include value-added tax, unless stated otherwise. The prices can change anytime except in a case of predetermined campaign that has a certain start and end date. The product prices do not include any shipping fees.

In case of a sales campaign, the special offers are valid only during the given period of time, presuming there are products in stock. If the products on sale run out of stock and are not available, Wonder SHOP is not required to ship the products in question or replace them with any other product.

Wonder SHOP has the right to cancel or correct any order if products have been sold with an inaccurate price due to a mistake in pricing or any other error. Wonder SHOP also has the right to cancel or correct the order if a wrong product has been shipped, the number of products shipped is incorrect or any other such error happens. Wonder SHOP can also cancel an order if it turns out a product on sale is being purchased in large quantities for reselling. Cancelling or correcting an order this way comes with no consequences to Wonder SHOP. Wonder SHOP has to make the cancellation/correction of the order within seven (7) days following the order confirmation.

7. Making a payment

To pay for an order, Wonder SHOP provides several different ways to make a payment. All the payment methods available are visible on Wonder SHOP when placing an order. Wonder SHOP only provides payment methods that are reliable and trustworthy.

8. Shipping

To ship the orders, Wonder SHOP uses Finnish postal service (Posti Group Oyj). The shipping fee is added to the price of the order. The cost of shipping is displayed when confirming an order, before the payment is being made.

The delivery time of an order may vary depending on the availability of certain products. If the Client has ordered an item that is not available, Wonder SHOP can cancel the order without any consequences. Such situation may occur when there’s a sales campaign with a limited amount of the product available, there’s an incorrect number of products shown in stock due to a mistake, or there is a problem with the delivery of a product that Wonder SHOP is not in control of.

An order can be shipped in several different parts in case Wonder SHOP sees it appropriate. Wonder SHOP can deliver the items available immediately and the rest of the order later, when the remaining items are available. Wonder SHOP can also postpone the shipping up to a week without notifying the Client in order to produce all the products needed to ship the order. In case the wait is longer than a week (7 days) Wonder SHOP will send a notification to the Client to inform them about the delay.

Wonder SHOP is not liable for the delay or any other damage caused by force majeure. For Wonder SHOP, force majeure is considered such unpredictable situation or change of circumstances, that is completely outside of its control.

9. Right of withdrawal (14-day returns)

If you are a consumer, you have the right to cancel your purchase within 14 days without giving any reason. The 14 days start on the day you (or someone you name, other than the carrier) receive the goods. If your order arrives in several parcels, the 14 days start when you receive the last one.

How to cancel: tell us before the 14 days have passed by sending a clear statement, for example an email to jasuwonderworld@gmail.com. You can use the model cancellation form below, but you don’t have to.

Returning the goods: send the goods back without undue delay, and no later than 14 days after telling us you are cancelling, to:

Jasu Wonder World, Pohjavedenkatu 4 A 20, 00980 Helsinki, Finland. Phone (if needed): +358 46 938 9546

You pay the cost of returning the goods. Please pack them carefully so they arrive undamaged. You may handle the goods the way you would in a shop to look at them, but you are liable for any loss in value caused by handling them more than that (for example using, washing or damaging them).

Your refund: we refund everything you paid, including the original delivery cost for the cheapest standard delivery we offer, within 14 days of receiving your cancellation. We may hold the refund until we have received the goods back or you have shown proof that you sent them, whichever happens first. We refund using the same payment method you used, unless we agree otherwise, and you will not be charged any fees for the refund.

When the right of withdrawal does not apply: goods made to your specifications or clearly personalised for you, such as commissioned artworks and portraits, products with text, images or other changes added at your request, and products made in a size or version that is not one of the standard options in the shop.

Business customers do not have a right of withdrawal (see section 11).

10. Warranty and liability for errors

The warranty of Wonder SHOP only covers errors in the material of an item and errors that have occurred in the production of an item. The warranty doesn’t cover errors caused by improper use of an item. The Client needs to provide a receipt or other similar proof of their purchase when claiming warranty.

The Client is liable for immediately informing Jasu Wonder World about an error in the product they’ve received. Jasu Wonder World is liable for delivering another, faultless product to the Client. A notice of an error has to be sent to jasuwonderworld@gmail.com. The Client needs to provide sufficient proof of the error(s) in the product (for example, written description and a photo).

If an error in a product causes the Client any inconvenience due to them not being able to use or have the product, this will come with no consequences to Wonder SHOP. Wonder SHOP has the right to cancel or correct any order according to these general terms and conditions.

11. Exceptions in terms and conditions with business customers

With business customers Jasu Wonder World's liability for errors is limited to the price of the products ordered. Wonder SHOP is not liable for consequential damages such as loss of income. For business customers, consumer protection legislation is not applied. Thus, such parts in these terms and conditions that refer to consumer protection legislation do not apply to business customers.

12. Force majeure

Wonder SHOP is released from the obligations stated in these general terms and conditions if it encounters force majeure. Wonder SHOP is not liable for any inconvenience caused to the Client as a result of Wonder SHOP not being able to carry out the obligations stated in these terms and conditions due to a force majeure. For Wonder SHOP, force majeure is considered such unpredictable situation or change of circumstances, that is completely outside of its control.

13. Changes to the services and to these terms and conditions

Jasu Wonder World can alter the website www.jasuwonderworld.net or its contents or these general terms and conditions if necessary. The terms and conditions that are valid are available on Wonder SHOP at the time of placing an order.

14. Dispute resolution

All disputes considering this contract that cannot be resolved by negotiating are settled in the court of domicile of Jasu Wonder World. For a Client whose permanent residence is Finland, the court of domicile can also be that of the Client’s.

Client can also contact the consumer protection or take the dispute to Consumer Disputes Board.

15. Conditions for purchasing an original artwork

The Client becomes the owner of an original artwork once they’ve paid its full price. By paying this full price, the Client agrees on these conditions for purchasing an original artwork.

Having paid the full price of an original artwork, the Client becomes the owner of the specific piece of art but does not own its copyrights. The Client has no right to copy or duplicate the artwork for any such monetary or promotion purposes, that would in any way help them achieve any financial benefit. This right belongs only to the Artist (Jasmine Hintsala), who remains the sole owner of the copyrights of the sold artwork.

The Client can purchase the full copyrights of an artwork. This is done by a separate agreement. The Client will receive a document signed by the Artist to prove the copyrights have been given away.

As the owner of an original artwork, the Client has the right to sell the original piece.

The Client can take photos of the original artwork for private matters only. All photographs meant for such monetary or promotion purposes, that would in any way help the Client achieve any financial benefit, are forbidden. This right belongs only to the Artist, who remains the sole owner of the copyrights of the sold artwork.

When the full price of an artwork has been paid, the deal cannot be cancelled and there is no chance for refund. An original artwork cannot be replaced within 14 days of receiving but the deal is binding.

In case the price of an original artwork is being paid in installments, there is no chance for refund. No refund will be issued even if the full price of the painting is never paid and the ownership of the original artwork remains with the Artist. If you want to settle a contract for paying an original artwork in installments, contact the Artist via email jasuwonderworld@gmail.com or phone +358 46 9389546

If the Client violates these conditions of purchasing an original artwork, they are liable to pay the Artist three times the amount of money they paid for the original artwork. In addition, if the Client has made money using the original artwork against this contract, they are liable to pay this amount fully to the Artist.

Original paintings sold via auction are additionally governed by the Online Art Auction Terms & Conditions.